Help!!! - Customer Service
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In order to help you quickly find the topic that you are looking for, we have separated our Customer Service pages into sections. Please click on one of the sections below to be taken to the full question/answer section. Samples of the types of questions in each section are under the headings. If your question cannot be found below, feel free to email us at dreamin2@toysplus.com, or click on the 'Contact Us' link at the top of the page for other ways to reach us.
Shipping Information
- Shipping rates & transit times
- Shipping methods & options
- International orders (outside the U.S.)
- Shipping back returns
Payment Information
- Payment methods & options
- Payment timing (when will you be charged)
- Sales Tax
General Site Information
- Online ordering - Is it secure?
- Privacy Policy
- Return Policy/100% Satisfaction Guarantee
All Other Frequently Asked Questions
- What is the difference between 'In Stock', 'Ask Us', and 'Discontinued'?
- Does We're Dreamin2 buy items from collectors?
- Help - I need ideas for a gift, wedding, birthday, or any other event!
- Does We're Dreamin2 have any other items available that are not on the page? Where can I get related items that are not shown?
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